The front desk is open daily from 6 AM - midnight. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. Quiet hours are enforced at the property from 10:00 PM to 7:00 AM. For more details, please contact the property using the information on the booking confirmation. Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city. The entrance to the property closed from midnight to 6 AM. Guests are not permitted to enter or leave the property during this time. On certain dates of the year, visitors must pay an access fee of EUR 5 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates and request an exemption, visit cda.comune.venezia.it.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
- A tax is imposed by the city: From 1 January - 31 January, EUR 2.10 per person, per night for adults; EUR 1.00 per night for guests aged 10-16 years old.
- A tax is imposed by the city: From 1 February - 31 December, EUR 3.00 per person, per night for adults; EUR 1.50 per night for guests aged 10-16 years old.
We have included all charges provided to us by the property.
- Late check-in fee: EUR 20 for check-in between midnight and 2:00 AM
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.